Common Installation issues
If you are installing your theme from the WordPress theme installer, but get a message that says “Are you sure you want to do this?”, most likely your web s...
Sun, 13 Sep, 2015 at 10:58 AM
your web server is configured with PHP settings that are too low for a theme with several plugins. Specifically max_execution_time and memory_limit. Thus, ...
Sat, 29 Sep, 2018 at 9:23 AM
Please ask your hosting company to configure your server according to this guide: http://enable-cors.org/server.html You may be able to do it yourself if th...
Wed, 18 Nov, 2015 at 11:23 AM
Duplicated Content
When you import our demo content it can take several minutes depending on the speed of your server. Each time the button is c...
Mon, 7 Sep, 2015 at 6:45 PM
If you attempted to import the sample demo data, but it never completes the installation process or it fails with errors, there could be several reasons. P...
Mon, 27 Mar, 2017 at 1:04 PM
1. If your issue occurred while you are installing or just after you installed the theme, please refer to the guide: Common Installation Issues. ...
Mon, 27 Mar, 2017 at 1:05 PM
If you upload the theme and then activate it but see nothing but a white screen, please read the following information. This is more common than you might t...
Mon, 26 Jan, 2015 at 9:25 AM
If the image uploads (both the single image and the multi-image uploads) start giving http errors when you try to upload images to the media library, please...
Thu, 29 Oct, 2015 at 2:35 PM
If you just installed WordPress, a WordPress plugin, or a theme for your site and out of nowhere your site returns a 500 Internal Server Error, please re...
Mon, 26 Jan, 2015 at 9:26 AM
This message means that you are trying to install the wrong folder.
Start again but this time make sure you download the Installable ...
Sun, 13 Sep, 2015 at 7:22 AM